The official launch of Wateris was marked by the execution of the first digital meter reading of consumption indices. 

This successful test validates the transition from a traditional fragmented model to an interconnected architecture, streamlining the entire value chain—from instant billing to secure receivables collection—while eliminating revenue losses inherent to human handling errors.

The technological architecture of the platform integrates advanced features, notably interfacing with thousands of smart meters and integrating prepayment solutions aligned with sector modernization programs. 


This overhaul of metering tools accompanies a gradual migration toward digital payment channels, reducing dependence on cash handling at service counters. 

On the organizational front, automation of workflows enables rigorous workforce rationalization per agency, favoring the redeployment of skills toward customer support and field commercial engineering.

Led by the teams of the division in charge of digital transformation, this pilot phase foreshadows a national-scale extension program aimed at equipping the entire network by 2027. 


By anchoring this digital transformation within a global administrative optimization plan—including the dematerialization of mail circuits and the interfacing of an integrated management software—the public enterprise equips itself with a real-time steering tool, ensuring enhanced transparency and strengthened financial sustainability for the benefit of users.


Nlend Flore

Tags: wateris camwater transformation digitale compteurs intelligents facturation instantanée paiement dématérialisé modernisation secteur eau réduction pertes recettes pilote national gestion intégrée